7Gear Privacy Policy

At 7 Gear, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit 7gear.io, register an account, or use our gaming services. By using our platform, you agree to the practices described below.

Information We Collect

Here at 7Gear, we collect several categories of information to provide you with a safe and personalized gaming experience. When you register with us, we ask you to provide accurate and complete details, which we use to verify your identity and manage your account responsibly.

• We collect your registration details, including your name, date of birth, email address, and phone number
• We gather payment information when you make deposits or request withdrawals through MasterCard, Visa, Maestro, Bank Transfer, Noda, or CoinsPaid
• We track your gaming activity, including games played, bets placed, and wins or losses, to improve our services
• We record your IP address, device information, and browser type for security and fraud-prevention purposes
• We may collect identity verification documents in accordance with our licensing obligations under Costa Rica jurisdiction

How We Use Your Personal Data

Our 7Gear platform uses the information we collect for legitimate business purposes related to operating a secure and compliant online casino. We at 7Gear rely on your data to maintain your account, process transactions, and communicate important updates.

• We use your data to verify your age and identity before allowing you to play
• We process your payment details to complete deposits and withdrawals safely
• We use your contact information to send promotional offers, including our Welcome Pack and other bonus notifications, where you have consented
• We analyze your gaming behavior to detect signs of problem gambling and promote responsible play
• We may use your data to comply with legal and regulatory obligations under our Costa Rica license

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Our Cookie Policy, available separately, explains in more detail how we use these tools. By continuing to use our site, you consent to our use of cookies for functionality, analytics, and marketing purposes.

Sharing Your Information

We at 7Gear do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate our services effectively.

• We share data with payment processors to complete your transactions securely
• We may share information with regulatory authorities as required by our Costa Rica license
• We work with game providers such as Pragmatic Play, NetEnt, Play'n GO, and others listed on our platform, who may receive limited data necessary for game functionality
• We may disclose information to fraud-prevention and security services to protect our platform and our players

Data Security

Our 7Gear Casino team implements industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. We use encryption technologies, secure servers, and strict access controls to keep your information safe. While we strive to protect your data at all times, no method of electronic transmission is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and reporting obligations. Once your data is no longer required, we will securely delete or anonymize it in accordance with our internal procedures.

Your Rights

Depending on your jurisdiction, including Finland, Netherlands, Greece, and Spain, you may have specific rights regarding your personal data. We respect these rights and will respond to your requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request that we delete your data, subject to legal retention requirements
• You have the right to withdraw consent for marketing communications at any time
• You may object to certain types of data processing where applicable

To exercise any of these rights, please contact our support team at [email protected], and we will assist you promptly.

Restricted Territories

Please note that our services are not available to residents of certain restricted countries. We do not knowingly collect personal data from individuals located in jurisdictions where online gambling is prohibited. If you access our platform from a restricted territory, we reserve the right to suspend your account and take appropriate action in accordance with our Terms and Conditions.

Children's Privacy

Our services are intended solely for individuals who are of legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such data.

International Data Transfers

As we operate under a Costa Rica license and serve players across Finland, Netherlands, Greece, and Spain, your data may be transferred and processed outside your home country. We ensure that appropriate safeguards are in place to protect your information during such transfers, in line with applicable data protection standards.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our platform after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about how we handle your personal data, please do not hesitate to reach out to our support team. We are available 24/7/0365 via LiveChat and email at [email protected]. Our multilingual support team is ready to assist you in English and, through our integrated translator, in several other languages including Finnish, Greek, and Spanish.